About Us
We’re a team of Strategists, Product Specialists, and Logistics Experts
We’re experts at
For over 10 years, Loyalty Source has distinguished itself as Canada’s most reliable Reward Provider to the Premium and Incentives industry. Driven by our desire to offer exceptional service with a human touch, we provide premium-branded, personalized products that loyalty program customers truly love!
Rewards Marketplace
Sourcing & Management
Wholesale
of Premium Brands
Last-mile Fulfillment &
Distribution Logistics
Our Values
Our corporate values have us deeply involved in our community. We actively work to reduce our ecological footprint with our corporate “Green and Lean” program, we make it a point to give to charities we believe in and volunteering for important causes is truly a part of our company DNA. We care about how we affect our community and our planet and always look to make the world a better place in our own little way.
Our People
We’ve built our business on the principles that drive customer success and employee happiness. Although we couldn’t do what we do without the support of modern technology, we understand how a great company is built by great people. That’s why we support our employees and invest in their growth - Having a highly motivated and engaged workforce filled with smart and passionate people is part of our mission.
We help our Clients increase their customer loyalty with every reward we ship. We strive to deliver happiness and create a feeling of recognition and satisfaction that turns customers into brand loyalists. We promise to help our clients efficiently implement, improve, and reduce the cost of operating their reward programs. We make a point to put our customers first, and this is reflected everywhere from our corporate objectives right down to our service level agreements.
Aim to resolve emails & calls on first contact
Ensure no-hassle returns & minimize substitution orders
Strive for operational excellence & perfect CSAT scores
Our History
In 2009, KLF Group developed LoyaltySource.com as a leading Reward Provider to the Premium and Incentives industry. Today, hundreds of companies across the world count on us to provide our expertise and services to fulfill their rewards and loyalty program needs.